Role/Position: CSA
Reporting to: Supervisor / ASM
Location: Netaji Subhash Chandra Bose International Airport, West Bengal
Basic Eligibility Criteria:
- Experience: 6 months-1 year experience is retail industry / Fresher
- Qualification: Undergraduate/ Graduate
- Selection Process: Screening round by Hr Personal Interview by Operations Head
KEY RESPONSIBILITIES:
- Ensure high levels of customer satisfaction through excellent sales service.
- Maintain outstanding store condition and visual merchandising standards.
- Maintain a fully stocked store Ascertain customers’ needs and wants.
- Recommend and display items that match customer needs.
- Welcome and greet customers Manage point-of-sale processes.
- Actively involve in the receiving of new shipments Keep up to date with product information.
- Accurately describe product features and benefits.
- Always be well groomed Go the “extra mile” to meet targets.
- Maintain a clean and orderly environment in the store Follow all companies’ policies and procedures.
REQUIREMENTS AND SKILLS :
- Customer Focus
- Effective communication – English or Hindi, Native Language
- Interpersonal Skills
- Role modelling
- Good physical endurance
- Basic understanding of sales principles and customer service practices
- Should be flexible with 24/7 shifts and working on holidays/ festivities
- Open to Feedback and learning
- High on Energy levels.
- Friendly, helpful, confident, and engaging personality
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹13,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person