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Retail Sales Associate - Gift Shop II - Part Time (The Vanderpump Hotel LV)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

The Retail Sales Associate provides excellent customer service and actively promotes the selling of merchandise, operates a cash register and handles all payment transactions for purchase. The Retail Associate receives, unpacks, folds and puts away the daily deliveries of merchandise. He or she employs selling techniques required for the position. The Retail Sales Associate ensures that the selling areas are neat and clean and complies with visual standards. All retail employees should be outgoing, upbeat, energetic and reliable.

HOW YOU WILL CREATE THE EXTRAORDINARY

Maintain customer service levels in accordance with Total Service standards
Embrace the Spotlight on Service
Acknowledge and greet guests with a smile
Be courteous and create a warm, friendly atmosphere for the guest
Be knowledgeable about the Total Rewards program and the benefits it offers the guest
Be knowledgeable of the hotel property and the amenities it has to offer
Assist guests in finding requested products, including calling other stores if needed
Partner with fellow associates to create a strong team
Communicate all daily activities to the next shift and the Supervisor on Duty
Promote the selling of merchandise and upsell products
Develop an excellent understanding of product assortments across all retail stores
Be knowledgeable about products sold and alert management of customer product needs
Be knowledgeable on register operations and handle all payment transactions
Ensure necessary supplies are in place for the next shift (register tape, bags, tissue, etc.)
Comply with all cash management policies and procedures
Report cash register malfunctions to the Supervisor on Duty
Ensure money is not left unattended
Receive, unpack, fold, and put away daily merchandise deliveries
Complete stock counts as requested
Receive shipments in a timely manner
Merchandise according to planograms and notify supervisors of discrepancies
List items needed for replenishment and relay information to the Supervisor on Duty
Inform the Supervisor on Duty of overstock items, slow sellers, fast sellers, and customer requests
Ensure balanced sizing within softline assortments
Work with supervisors to display inventory according to planograms
Maintain visual and merchandising standards per company guidelines
Ensure folding is completed throughout the day and softlines are hung in proper size order
Confirm correct signage is in place for sale or special purchase items
Assist with physical inventory counts twice a year
Attend mandatory meetings and training sessions
Complete job assignments as directed by the Supervisor on Duty
Assist with associate sales, inventories, and special events as requested

WHAT YOU WILL NEED

Knowledge of customer service standards and selling techniques
Ability to learn and retain information regarding products, rewards programs, and hotel amenities
Ability to operate cash registers and process transactions accurately
Ability to follow company policies, procedures, and visual merchandising guidelines
Strong communication skills for working with guests, associates, and supervisors
Ability to work effectively as part of a team
Dependable attendance and punctuality in accordance with company guidelines

ADDITIONAL REQUIREMENTS

Ability to stand for extended periods of time
Ability to perform repetitive tasks such as folding, hanging, and stocking merchandise
Ability to lift, carry, and transport merchandise and supplies
High-volume retail environments may require additional physical labor, including stocking coolers and transporting stock from remote storage locations
Ability to maintain focus and accuracy while handling cash and operating registers
Ability to work in a fast-paced retail environment
Ability to use good guest service awareness to help deter theft and notify Security when needed
Ability to maintain a clean, organized, and safe work environment

ABOUT US

The Vanderpump Hotel is the Strip’s first and only, stand-alone boutique hotel and casino. The Vanderpump Hotel features the first-ever restaurant by celebrity chef and television personality Giada De Laurentiis and a rooftop pool, day club and nightlife venues by Drai’s, The Vanderpump Hotel redefined the Las Vegas hotel experience. Join our team, where our mission is to “Inspire Grown Ups to Play!"

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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