Retail Sales Executive

The Retail Sales Executive role at Interwood Mobel involves actively engaging with customers to drive sales and ensure outstanding service throughout the retail process. As a key member of our sales team, you will be responsible for understanding customer needs, presenting our products effectively, and assisting clients from initial inquiry to purchase completion.

Key Responsibilities:

• Engage with walk-in customers, understand their needs, and offer personalized product recommendations.
• Prepare quotations, process orders, and ensure timely follow-up on payments, deliveries, and receivables.
• Stay updated on product knowledge, stock levels, and pricing to ensure accurate information to clients.
• Maintain a visually appealing and organized showroom display, including price tagging and cleanliness.
• Coordinate with internal teams (dispatch, warehouse, and complaints) to track orders and resolve customer issues promptly.
• Achieve monthly sales targets through effective product presentation and closing techniques.
• Gather and share customer feedback to enhance service quality and client satisfaction.

Requirements

• Minimum 2 years of relevant experience in retail or showroom sales.
• Excellent communication and customer service skills.
• Basic understanding of sales processes and order management.
• Ability to work collaboratively with internal teams.
• Organized, proactive, and result-driven mindset.

Benefits

• Medical Insurance
• Provident Fund
• EOBI
• Commissions/Incentives
• Paid Leaves