Retail Sales Rep

As a community bank rooted in connection, service, and trust, Bank of Luxemburg believes every interaction is an opportunity to make someone’s day a little easier and their financial life a little brighter. Guided by our mission To Have a Positive Impact on People’s Lives, we’re proud to be recognized as a 2025 Top Workplace—and even prouder of the team members who make that possible.

We’re looking for a Retail Sales Representative who thrives on helping others, building relationships, and contributing to a positive, team‑oriented environment. If you enjoy meaningful customer interactions, value community involvement, and want to grow your career in a place where your work truly matters, this role may be the perfect fit. This position will work 35-40 hours per week including rotating Saturday mornings.

What You’ll Do

You’ll be a welcoming, knowledgeable resource for customers, supporting their everyday banking needs while strengthening long‑term relationships. Key responsibilities include:

• Supporting customer account needs by opening, servicing, and maintaining deposit accounts, including safe deposit boxes and IRA distributions
• Providing accurate, friendly teller services, such as processing deposits, withdrawals, loan payments, and cash advances
• Assisting with debit card, online banking, and research inquiries, ensuring customers receive timely, helpful support
• Developing new relationships by assessing customer needs, recommending products, and following up on new accounts
• Serving as a welcoming first point of contact by answering phones, greeting customers, and directing inquiries

What You Bring

We’re looking for someone who is attentive and committed to delivering exceptional service. Successful candidates will have:

• One year of banking experience or more than one year of similar sales experience
• Strong customer service skills, attention to detail, and the ability to multitask in a fast‑paced environment.
• Comfort with technology, including Microsoft Office and banking platforms.
• A collaborative mindset and the ability to work with all levels of the organization.
• Integrity, professionalism, and a commitment to confidentiality.

Why You’ll Love Working Here

Our culture is built on teamwork, continuous improvement, transparency, community involvement, and exceptional customer service. You’ll also enjoy:

• Health, dental, and vision insurance
• Competitive pay and paid time off
• Paid time off to volunteer
• Growth and development opportunities
• A supportive team that values your contributions

Join a Team That Makes a Difference

If you’re inspired by community, energized by helping others, and ready to grow your career with a mission‑driven organization, we’d love to meet you. Apply today and help us continue making a positive impact on people’s lives—one relationship at a time.