Retail Store Associate

Company Statement:

Headquartered in Suwanee, GA, Pearlman Group, is a multi-channel developer and distributor of specialty supplies, tools, and equipment used in the fabrication, maintenance, cleaning, and restoration of surfaces for residential, commercial, and industrial end-markets. The Company’s products include an extensive offering of proprietary, exclusive, and nationally branded products with over 18,000 SKUs across multiple price points and applications.

Job Purpose / Summary:

The Retail Store Associate will assist in the day-to-day operations within a best-in-class industrial supply retail store. Reporting to the Store Manager, they will proactively drive product sales to exertional customers, promote product and customer demo/training, execute receiving/shipping/storage of in-store merchandise, and follow our retail fundaments to ensure the cleanliness and upkeep of the retail branch location.

Essential Duties & Responsibilities:

The Retail Store Associate will be responsible for the following, but not limited to:

• Contribute to branch performance against KPI goals and work proactively to improve results.
  • Processing counter sales and checking out customers
  • Picking, packing, and shipping warehouse orders
  • Answering customer phone calls in a timely manner
  • Restocking, pricing, cleaning, and maintaining visual standards
Other duties as expected.

Qualifications & Education Requirements:

To perform the job successfully, an individual must have the following:

• Must be eighteen (18) years of age or older
• High school diploma or equivalent is preferred
• Minimum of 1 year in a similar role.
• Experience with using a computer for daily tasks.
• Have extensive verbal communication required for customer and associate relations.
• Ability to work closely with all levels inside the retail location.
• Must be able to pass pre-employment drug screening and background check.

Travel Required:

• 0% Travel

Working Conditions / Physical Demands:

• High SKU diverse retail store operations that encompass small individual items to large material handling equipment.
• Some MHE equipment used.
• Utilize a computer and other tools to monitor productivity and operations.
• Lift, push, pull, and grasp up to 48 pounds while standing and kneeling.
• Work in a high traffic area.