Retail Store Planning Manager - Dubai Mall

Job Details

Role Level: Mid-Level
Work Type: Full-Time
Country: United Arab Emirates
City: Dubai

Responsibilities

• Stock Quality & Stock Month Coverage:
  • Stock quality & sales follow up
  • Analyse, identify and closely follow up key selling items by Métier at different levels (SKUs, models, categories)
  • Set dedicated short term forecasts even with basic tools or methodology
  • Arrange regular meetings with the In store Sales Floor manager to align on product offer and identify key selling items
  • Adapt product call strategy accordingly
  • Follow buying / order temporality (Podium orders, reorders, PSI ) accordingly
  • Proactively advise and promote slow moving items to the Sales team
  • Monitor and warn about product shortages or risk of shortage and propose alternatives
  • Cultivate awareness of market trends in product selling (other Hermès stores performance, RM reports)
  • Organise phase out campaign and destock the right product in alignment with the Retail merchandising team
• Stock Month Coverage:
  • Define, follow, and optimise the right stock coverage for the store to meet sales targets and align with subsidiary retail merchandising guidelines
  • Adapt product call strategy accordingly
• Implement Relevant KPIs:
  • MOS, ABC analysis, Sell through, Stock ageing
• In store Space Capacity Monitoring:
  • Monitor storage capacity to avoid saturation of the in store stockroom and enhance sales strategy
  • Help organise store stockrooms (front & back) based on product offer strategy with the Floor Manager
  • Coordinate with the LDC and local subsidiary on item locations across store stockrooms, remote stockroom, and subsidiary stockrooms
  • Anticipate right sizing of storage capacity based on store sales seasonality
  • Implement relevant KPIs: storage capacity by available stockrooms, allocation by métiers, product call strategy
  • Global replenishment plan to follow novelties release, store events, and buying/order sessions
• Min / Max Settings CEGID:
  • Implement min / max CEGID settings with in store floor managers, remote stockroom, product offer, sales strategy, and storage capacity; revise regularly
  • Closely follow sales and replenish accordingly
• SAP & Cockpit Supply Chain Use (with LDC Capabilities):
  • Manage product flows using SAP MRP and Cockpit functionalities
  • Call for needed quantities in coordination with LDC teams
• Special Events:
  • Anticipate and adapt product call for peak seasons (fashion weeks, year end celebrations), commercial events (Haute Bijouterie / Crafting Time, Carré Club, trunk shows), new products/seasonal launches, or destocking/phase out processes with the Retail merchandising team
  • Follow up product call and control replenishment plan against reality
  • Implement relevant KPIs: OTIF - On Time In Full, SKU coverage / consumption plan
• Transversal Management:
  • Present KPIs regularly to Store management team
  • Share stock management according to sales plan and stock level
  • Help build sales & stock analysis for Podium buyings or reorder sessions
  • Interact daily with LDC teams and possibly Central customer service
  • Forge relations with other Group actors
  • Collaborate closely with local logistic teams (Logistic Coordinator)
  • Collaborate closely with RM teams (RSP - RM Planner); alert for stock shortage and request stock rebalancing

Measures of Success

• Optimum stock levels across all métiers in Dubai Mall
• Efficient rotation of stock to maximum sell through rates
• Achievement of monthly/annual sales budget
• Increased product awareness among the store team
• Strong collaboration with all store and corporate actors

Experience

• At least 5 years' experience in retail merchandising
• Knowledge of CEGID / M3 or SAP S4 Hana
• Good knowledge of forecast methodologies and tools
• Understanding of supply chain basic concepts
• Excellent behavioural and communication skills, leadership, ability to work with sales teams and liaise with corporate teams
• Very organized, rigorous, and reliable
• Excellent analytical skills
• Business and service oriented, proactive to propose improvements and support other team members. Proficient with Excel / IT tools (Pivot, Vlookup functions), Word, PowerPoint
• Experience in retail is beneficial