Revenue Agent 1

Nature of Work

Under general supervision and at the full performance level, pursues the collection of delinquent taxes owed to the State of West Virginia by communicating with taxpayers and/or their representatives by phone and written correspondence. Promotes voluntary compliance with state tax laws and educates the taxpayers on the WV State Code. Communicates with taxpayers or their representatives and other government entities to provide information, resolve issues, and provide clarification regarding tax laws, regulations, and procedures. Investigates situations of potential noncompliance, and complaints made to the agency about delinquent taxpayers. Reviews tax returns and their supporting documentation, including financial information; prepares and/or corrects tax returns to generate tax collections. Researches tax law, legal decisions, and other pertinent sources to ensure accurate information is provided to taxpayers. Reviews, verifies, and issues compliance letters, non-filer letters, lien releases, and levies. Determines delinquent taxpayer liabilities and determines the appropriate course of action to resolve cases of delinquency. Negotiates with taxpayers payment plans that do not exceed 12 months in length. If the appropriate course of action to resolve a delinquency involves any of the following, recommends such action to upper management: long-term payment plans exceeding 12 months; the pursuit of a criminal investigation; lien releases; business license revocation; offers in compromise; waivers of additions. Performs related work as required.

Employment requires a fingerprint-based criminal-background check to be provided at the West Virginia Tax Division’s expense. Failing to initiate the process or cooperate with this process, providing false or incomplete information, or discovery of disqualifying information will result in denial of, or dismissal from, employment or denial of transfer irrespective of when discovered. The chosen applicant will also be subject to a tax compliance check.

Minimum Qualifications

Training: Graduation from an accredited four-year college or university which must have included six semester hours in accounting.

Other Information

Email applications to TaxCareers@wv.gov
Mail to:
Tax Commissioner
WV State Tax Division
P.O. Box 11771
Charleston, WV 25339

Please include posting number TCOM260014 and job title Revenue Agent 1 on application.

Note: Applications of covered state employees, mailed to DOP or completed via DOP's on-line method, are not forwarded to the Tax Division.