The Revenue Cycle Associate is responsible for clerical duties and operational support in Revenue Cycle or Coding. This role greets and assists all visitors in the department.
The associate distributes mail, answers phones, and maintains and distributes records and/or reports regularly.
Maintains and prepares for scanning high volumes of documents and/or health information.
Processes billing or health information.
Releases billing or health information.
Keeps supervisor informed of issues or concerns that arise.
May prepare face sheets for contracted local fire departments and provide general administrative support.
May collect and/or deliver health information from the nursing unit, retrieve records from storage, and account for discharged patient medical records.
Performs other duties as assigned.
Additionally, the Revenue Cycle Associate III provides the highest level of department support.
Accepts subpoenas for the department and completes necessary steps.
May accurately enter requests into ChartMaxx.
May process authorization of itemized statements, conduct audits, and submit denial letters to insurance.
Education and Experience
High school diploma or equivalent required.
One year clerical experience required including working with calculations and phone systems.
Basic experience with Microsoft Office (Outlook, Word, Excel) required.
Revenue Cycle: One year of hospital billing or accounting experience required.