Revenue Systems Manager (Salesforce)

About Lumistry

Lumistry serves over 9,000 pharmacies globally, helping them transform their businesses to improve adherence, reduce operating costs and increase revenue. We offer a collection of solutions purpose-built for pharmacies, enabling our customers to engage with their patients, consolidate vendors, improve patient health literacy, automate tasks and initiate online scheduling for programs and services. For more information, visit lumistry.com.

Role Summary

The Revenue Systems Lead is responsible for supporting the design, implementation, and continuous improvement of Salesforce and related revenue systems. This role partners closely with Revenue Operations leadership to translate business priorities into scalable system solutions and ensure efficient execution.

This is a hands-on role requiring both strong Salesforce experience and the ability to execute quickly and pragmatically. The ideal candidate is an operator who can bring structure to ideas, move efficiently, and implement solutions without unnecessary process overhead.

Key Responsibilities

System Design and Execution Support

• Partner with RevOps leadership to translate business requirements into system solutions
• Contribute to Salesforce architecture decisions, including object structure, data model, and automation approach
• Identify opportunities to simplify and streamline existing processes and automations

Execution and Delivery

• Build and implement solutions within Salesforce, including flows, validation rules, and light Apex where appropriate
• Partner with or directly execute development work depending on complexity and team capacity
• Support rapid iteration on system improvements, including same-day fixes and lightweight QA where appropriate
• Prioritize practical, high-impact solutions over unnecessary complexity

Project Support

• Support major system initiatives, including data model changes, integrations, and CRM migrations
• Assist with requirements gathering, solution design, testing, and rollout execution
• Ensure projects move forward efficiently and align with defined priorities

Data and Reporting Support

• Partner with analytics resources to ensure data is structured appropriately for reporting
• Support data validation efforts during system changes, migrations, and integrations

Best Practices and Process Improvement

• Apply Salesforce best practices while maintaining speed and flexibility
• Support documentation and QA efforts appropriate to the level of change

Collaboration

• Work closely with RevOps leadership on prioritization and system direction
• Partner with admin, coordinator, and development resources to ensure smooth execution
• Provide input and guidance on system improvements and technical considerations

Qualifications

Required

• Strong Salesforce experience, including configuration, data modeling, and automation
• Experience supporting integrations (APIs, middleware, or external systems)
• Strong problem-solving and business analysis skills
• Ability to operate independently while partnering closely with leadership
• Proven ability to balance speed and quality in execution

Preferred

• Experience supporting CRM migrations or M&A integrations
• Light development experience (Apex, complex flows, or similar)
• Background in high-growth or fast-paced environments

Success Criteria

• System improvements are delivered quickly and effectively
• Salesforce remains clean, scalable, and aligned with business needs
• Projects progress efficiently with minimal bottlenecks
• Development resources are leveraged effectively
• The revenue organization experiences faster execution and fewer system issues

Compensation

Target salary range: $120,000–$140,000, commensurate with experience