Ride Maintenance Training Manager

American Dream, developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream is home to leading attractions, including DreamWorks Water Park, Nickelodeon Universe Theme Park, LEGOLAND Discovery Center, SEA LIFE Aquarium, Big SNOW Ski Hill, Dream Wheel – a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and G.I. Joe Laser Tag. American Dream’s immersive luxury shopping and dining experience – The Avenue – features Saks Fifth Avenue, Hermès, Saint Laurent, Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys R Us global flagship, the only standalone location in the U.S, and the world’s first and only “candy department store,” IT’SUGAR.

For more information on American Dream, visit www.americandream.com or find us on Instagram @americandream and TikTok @americandream_official.

KEY OBJECTIVE(S):
The Training Manager is responsible for developing, implementing, and overseeing comprehensive safety and technical training programs for all amusement park staff. This role ensures that all employees are well-trained in safety protocols, operational procedures, and emergency response, contributing to a safe and enjoyable experience for guests.

PRIMARY RESPONSIBILITIES

• Ensure overall safety of staff, guests, and attractions.
• Establish and enforce safety protocols and procedures to ensure compliance with local, state, federal regulations and American Dream standards.
• Develop and maintain technical training programs for the Rides Maintenance team and other Parks staff based on Manufacturer requirements and industry best practices and incorporate into CMMS program (Mobaro).
• Maintain accurate records of training sessions, certifications, and other related training completions, to include: Mobaro Technician Competency Certification Protocols, and be able to provide comprehensive documentation to Administration upon request.
• Ensure all new hires undergo technical and safety training modules in accordance with their development and experience level, to include: Dayforce Learning Portal initiatives
• Develop safety audit and inspection programs to identify potential hazards and ensure adherence to safety standards and maintain subsequent records, to include: Dailly PPM and Reactive Maintenance Spot Check program, Weekly Chem Room Audit, North and South Pump Room audits.
• Maintain and foster positive relations with governing bodies (DCA, Bergen Health, NJSEA, etc.)
• Lead regular training sessions and workshops on safety, emergency response, and technical operations.
• Investigate safety incidents and accidents, providing detailed reports and recommendations for prevention.
• Work closely with other departments to ensure cohesive safety practices and training across the park.
• Develop emergency response plans and conduct drills to prepare staff for various scenarios.
• Stay updated on industry best practices and continuously improve training programs and safety protocols.
• Track annual ride rebuild schedules, ensuring all manufacturers and state requirements are met.
• Monitor and maintain Technical Staff Safety certifications through ASTM recognized national organizations (NAARSO, AIMS, etc.).
• Successfully, efficiently, and professionally create and maintain working relationships with contractors and vendors.
• Ensure that all attractions, facilities, and work environments are safe for our guests and employees through the above practices.
• Accurately complete and update documents and company records, to include hardcopy and digital records.
• Assist with the purchasing function as needed.
• Regular, reliable, and consistent attendance
• Additional duties as assigned.

DESIRED QUALIFICATIONS

• Minimum 2-year technical degree OR minimum 7+ years’ experience in a technical field. Engineering degree preferred.
• Minimum 5 years supervisory and training experience including responsibility for interviewing, training, safety, scheduling, discipline, and performance management for a staff of at least four subordinates.
• Minimum 5 years of Amusement Rides experience
• Effective reading, writing, mathematical and communication skills.
• Proficient use of computer programs and CMMS utilizing work processing and database software (Mobaro preferred).
• Specific knowledge of principles and practices of rides, facility, and equipment maintenance.
• General knowledge in the following disciplines: hydraulics, welding, machining, plumbing, carpentry, electronics, and PLCs.
• Excellent skills in both verbal and written communications.
• Proficiency in organizational, interpersonal, project management, computer and training skills required.

PHYSICAL REQUIREMENTS

• Perform repetitive motion- Frequently- 50% of time
• Stand and move- Frequently - 80 % of time
• Reach at, above or below shoulder level-Frequently 50% of time.
• Kneel and bend- Infrequently 15% of time
• Stoop/squat- Infrequently 15% of time
• Lift/carry between 10-75 lbs. Frequently 10% of time
• Able to work at heights between 10-220 ft Infrequently 20 % of the time.

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.