Rider Quality Lead - Performance & Process

A leading food delivery service in Riyadh is seeking a Quality Assurance Manager to enhance rider support standards and ensure compliance with operational KPIs. The ideal candidate will have 4-6 years of experience in operations, strong analytical and reporting skills, and a Bachelor's degree in Business Administration. This role involves leading quality assurance activities, conducting performance evaluations, and fostering a collaborative environment within the QA team. Competitive salary and benefits are offered.