Are you someone who enjoys solving problems, digging into data, and figuring out why things fail? As an Assistant Quality Engineer (RMA), you’ll play a key role in improving product quality by investigating returned products, working with global suppliers, and turning insights into real improvements.
This is a great opportunity to grow your career in quality engineering while gaining hands-on experience in failure analysis, supplier collaboration, and continuous improvement.
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Manage RMA processes and track returned materials from start to finish
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Investigate product failures and coordinate analysis with suppliers
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Identify defect trends and help drive corrective actions
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Develop KPIs, reports, and dashboards to support quality decisions
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Collaborate with engineering, production, and suppliers to improve product reliability
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Support continuous improvement and quality initiatives
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Education: Secondary education required; technical or engineering degree/diploma preferred
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2+ years of experience in quality, RMA, manufacturing, or a related field
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Strong problem-solving mindset and curiosity about root cause analysis
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Comfortable working with data and reporting tools (Excel required)
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Strong communication and teamwork skills
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Organized, detail-oriented, and adaptable in a fast-paced environment
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English proficiency is an advantage
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Real impact: Your work directly improves product quality and customer satisfaction
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Skill development: Build expertise in failure analysis, supplier quality, and data-driven decision-making
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Cross-functional exposure: Work closely with engineering, production, and global partners
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Career growth: Strong foundation for progressing into Quality Engineer roles
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