Room Attendant

Job Summary:
The Room Attendant is responsible for maintaining the cleanliness, presentation, and overall appearance of guest rooms and public areas in line with the hotel’s standards. This role plays a key part in ensuring a positive guest experience by providing a clean, comfortable, and welcoming environment.

Key Responsibilities:

• Clean and service guest rooms, bathrooms, and public areas according to established standards.
• Change bed linens, replace towels, and replenish guest amenities.
• Vacuum carpets, dust furniture, and wipe down surfaces.
• Report any maintenance issues or safety hazards to the appropriate department.
• Ensure all rooms are checked and ready for guest arrival within the designated timeframe.
• Handle guest requests promptly and with a professional and friendly attitude.
• Maintain housekeeping carts, storage areas, and equipment in a clean and orderly condition.
• Follow all safety, sanitation, and hygiene policies and procedures.
• Respect guest privacy and adhere to “do not disturb” signs and room status instructions.
• Work collaboratively with other housekeeping staff and hotel departments to ensure seamless service.

Qualifications:

• High school diploma or equivalent preferred.
• Previous housekeeping or cleaning experience is an asset but not required.
• Ability to work independently and as part of a team.
• Strong attention to detail and commitment to cleanliness.
• Good physical stamina and ability to lift, push, and pull items as needed.
• Flexible to work mornings, evenings, weekends, and holidays as scheduled.
• Good communication and customer service skills.

Job Type: Full-time

Work Location: In person