room attendant

Columbia Gorge Hotel & Spa

Position Description

Position Title: Housekeeping Attendant Reports To: Housekeeping Supervisor

Department: Housekeeping Date: April 2026

Position Summary:

Responsible for ensuring the accurate cleanliness of the hotel, guestrooms and laundry facility.

Supervision Received:

Supervision is received from the Housekeeping Supervisor.

Primary Function: Create a memory

Essential Functions:

• Clean all assigned rooms using established, approved methods which includes, but is not limited to, the following:
• makes beds with clean sheets, dusts furniture, replenishes guest supplies and towels, cleans bathroom, vacuums, wipes down mirrors and replaces amenities.
• Sweep the patios outside the rooms and wash the windows.
• Prevents loss or damage to hotel supplies, the hotel’s property and the guests’ property. Never leave a guestroom open or a room attendant cart unattended.
• Dust and vacuum of lobby furniture in the hotel and restaurant.
• Ensure that the lobby and foyer areas are clean at all times.
• Vacuum all carpeted and hard wood areas, checking for spots and reporting to Housekeeping Supervisor.
• Clean lobby restrooms and restock all supplies as needed.
• Clean windows in the lobby and designated areas.
• Wash, dry, fold and distribute clean linen.
• Clean and organize storage rooms.
• Clean dryer filter baskets.
• Ensures that chemicals are used in accordance with safety regulations.
• Performs errands for guests as requested i.e., delivering towels, blankets, pillows, etc.
• Ensures that all lost and found items are returned to the Housekeeping Supervisor.
• Have knowledge of activities in the hotel.
• Prepares maintenance request forms for all necessary repairs and gives to the Housekeeping Supervisor.
• Ensures that room attendant carts are clean and neat at all times while maintaining an ample level of supplies.
• Keep work area neat and organized.
• Represents the hotel in a positive and friendly manner at all times.
• Inspect all equipment and furniture in your work area daily for any hazards to employees and/or guests.
• Reports all potential safety hazards to the manager immediately.
• Re-stock cart and clean & empty vacuum at the end of every shift.
• Maintains good response time to guest and management requests.
• Ensures that all guests are greeted.
• Comply with all policies and procedures set forth by the Employee Handbook.
  
  
  

Secondary Functions:

• Performs all other duties as assigned.
  
  
  

Qualifications:

• Ability to stand and/or walk for entire shift.
• Ability to work as part of a team.
• Ability to always maintain a professional appearance.
• Ability to work well under pressure.
• Ability to communicate effectively.
• Ability to follow both verbal and written instructions.
• Ability to work with a minimum of supervision.
• Knowledge of chemicals and operation of industrial machines.
  
  
  

Working Conditions:

This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation.

Walking: 30%

Standing: 10%

Sitting: 5%

Bending: 40%

Lifting: 15% / up to 50 lbs.

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