Room Attendant/Housekeeping

Schedule

Weekends are required!

Job Summary

This position is responsible for performing routine duties in cleaning and servicing of guest rooms, bathrooms and hotel corridors. Room attendants promote a positive image of the property to guests and must be pleasant, honest, friendly, and should also be able to address basic guest requests and problems should they occur.

Essential Job Duties/Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

• Enter all vacant dirty rooms and remove all dirty linen, terry cloths, and garbage.
• Remove any room service trays in hallway and dirty dishes in the guest rooms.
• Clean guest rooms in accordance to hotel policy as assigned by manager. Proper room cleaning procedures include but are not limited to; stripping out dirty linen, garbage removal, making beds, dusting furniture, vacuuming, restocking new amenities, checking for lost items from previous guests, and properly reporting any maintenance items.
• Clean guestroom bathrooms in accordance with hotel policy as assigned by manager. Proper bathroom cleaning procedures include but are not limited to; stripping out dirty towels and cloths, garbage removal, cleaning of sink, tub, shower, toilet, mirror, floor, shower curtain, dusting, wiping amenities trays, restocking of clean cloths, towels, soaps, shampoos, lotions, toilet paper, and Kleenex as needed, all while checking for lost items from previous guests and properly reporting any maintenance items.
• In every checkout room, change all bedding according to brand standard. Every flat sheet, fitted sheet, pillow case and duvet cover must be replaced with fresh clean linen.
• Replace all stained mattress covers and pillow protectors. Report any stained bed skirts.
• Make up rollaway beds and call for removal upon completion. Do not lift rollaway beds without assistance.
• Properly use all cleaning chemicals as indicated on their labels
• Vacuum corridor carpet in front of guest rooms as needed
• Keep housekeeping cart and caddie stocked and clean
• Clean, stock and organize linen closets as needed
• Report equipment issues to supervisor or manager promptly.
• Properly document and dispose of all SHARPS contaminates
• Follow hotel security policies to keep yourself and guests safe
• Attend to basic guest requests
• Properly bag and tag lost and found items as found
• Arrive to work on time as scheduled by manager
• Keep and maintain uniform in neat, wrinkle free fashion
• Wear protective gloves and any other safety gear as needed
• Assist fellow team members when needed or assigned by supervisor
• Perform any additional job duties as assigned by the manager

Job Qualifications/Requirements

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Education/Experience:to perform this job successfully, an individual must be able to demonstrate the ability to speak, read and write English well enough to perform the job duties necessary.

Physical Abilities: To perform this job successfully, an individual must be able to:

• Regularly stand, climb, walk, lift up to 30 pounds, pull/push, carry, grasp, reach, stoop/crouch, crawl, talk, hear, or smell.
• Clearly see close up and distances of 20+ feet, with or without corrective lenses

Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:

• Adaptability ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
• Analytical Ability: ability to maintain focus for extended periods of time
• Dependability ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
• Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations.
• Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
• Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization.
• Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
• Problem Solving Ability ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
• Quality Management ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work
• Reasoning Ability: Ability to apply common sense understanding to detailed written or oral instructions along with the ability to carry them out; ability to deal with problems involving a few concrete variables in standardized situations.

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job, the employee will be:

• Noise Conditions: exposed during a shift to constant or intermittent sounds at a level sufficient to cause hearing fatigue.
• Heat: rarely subject to high temperatures that result in significant body discomfort.
• Cold: rarely exposed to low temperatures that result in significant body discomfort.
• Injury Exposure: exposed to workplace hazards more frequently than normal or to potential injuries.
• Atmospheric Exposures: exposed to dusts, fumes, vapors, or mists that could affect the occupational health of the employee.

Job Type: Full-time

Pay: From $17.25 per hour

Ability to Commute:

• Richland, WA 99352 (Required)

Ability to Relocate:

• Richland, WA 99352: Relocate before starting work (Required)

Work Location: In person