Room Service Server

Description

Position Information

Location: Kimpton Santo

Summary:

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry!

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities:
WHAT YOU'LL DO

The room service server will stock, set-up, and deliver all food and beverage orders and property amenities to guest rooms.
Anticipate guest needs and offer exemplary hospitality. Exhibit professionalism and friendliness always
Retrieve all food and beverage trays from the floors to maintain a neat and sanitary appearance.
Be knowledgeable of all services provided within the hotel and all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions.
Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
Listen for and respond to customer needs, issues, or concerns to ensure a quality experience for all guests.
Perform other duties as assigned.

WHAT YOU'LL BRING

The room service server will have a passion for service with a positive, can-do attitude
A team-player mindset
Ability to handle high volume and work under pressure
Excellent communication and listening skills
Previous experience preferred, but not required
High school diploma or GED preferred
The ability to stand for long periods of time. Must be available to work weekends, nights, and holidays as necessary.

Other information: