Routing Specialist Lead

Location: Burlington, NJ| Department: Warehouse Operations | Job Type: Full-time | Pay: $26.00 - $28.00 Do you have the business savvy and problem-solving skills necessary to drive continuous improvement at scale? Are you looking to hit the ground running and have an immediate impact in a highly visible role? If so, you are a great fit for the Routing Operations team.

The Transportation Routing is looking to add a Routing Lead to our team. This person will play a key role in planning routes that deliver perfect, cost effective orders at scale for one or more of Wayfair’s first/ last mile depots.

What you will do:

• Across all sites (first/last mile) execute daily routing to achieve desired results for customer/supplier experience, speed, and cost
• Use data to drive continuous improvement in core business outcomes: Planned Stops per Route, Cartons per Driver, Transportation Efficiency (Utilization), Scheduled Dwell, In-Window %, Routes Hrs, Cube/driver, On time pickup% and Route Review Timing/hand-off.
• Proactively monitor upcoming routes, identifying efficiency opportunities, correcting input defects, and resolving potential violations of customer/supplier experience and operational feasibility
• Plan 1st/Last mile OB truck counts for short term and medium term based on forecasted/actual volume trends
• Primary SME for late/early coverage with ability to answer/resolve FM/LM escalations from peers and partners
• Drive compliance of Routing SOPS to ensure defect free handoffs
• Facilitate local site/carrier feedback to identify trends, change settings, or proactively address local situation (e.g. bridge closure, weather event, carrier training)
• Be a subject matter expert in Routing software (Descartes) to reduce defects and time-spent routing while achieving business objectives

• Provide direct input to Routing + Scheduling technology teams about existing tools and make recommendations for process changes/improvements

Key Competencies for Success:

• Mentors and trains junior team members as opportunities arise; providing resources & feedback as needed
• Within workstreams, builds relationships with cross functional partners to support day to day alignment
• Proactively seeks to find or partners to create new tools that can be utilized to make decisions from existing analysis & be more action oriented
• Bridges the gap between data & process to help scope actionable opportunities
• Identifies & connects with the needed cross functional teams to make workstreams more efficient
• Utilizes all tools available to analyze data from various sources to size opportunities & raises when additional visibility is required
• Identifies gaps/ inconsistencies in solution & identifies resources needed to align leadership
• Utilizes data when providing written updates to peer stakeholder groups, clearly describing key takeaways and findings

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.