Routing/Dispatcher

Nature’s Produce distributes the finest product that Mother Nature has to offer. As we continue to expand our business, we are seeking Routing/Dispatcher to help us keep up with demand for our products and service for our customers. The Routing/Dispatcher position has the potential to offer the right person an opportunity for advancement within the company. We’re looking for someone who is a “go-getter” and wants growth in their career.

JOB SUMMARY:

The Routing/Dispatcher position will be in constant contact with high profile customers; routing drivers, scheduling pickup and delivery appointments, maintaining customer container pools, updating the Terminal Management System, and monitoring driver performance.

ESSENTIAL FUNCTIONS:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Handle all incoming calls and deal directly with drivers, management and directly with customers.
• Route and Properly dispatch drivers for prompt deliveries.
• Data entry of pertinent information regarding orders into our transportation management system (TMS)
• Maintain an accurate dispatch board in TMS.
• Monitor all shipments to insure delivery deadlines are met.
• Monitor and maintain accurate onsite reports for each account.
• Help support our customer’s unique delivery needs.
• Call drivers and update all driver activity in TMS, in real time.
• Research all unfinished loads in TMS daily.
• Perform other duties as assigned by manager.

ESSENTIAL QUALIFICATIONS:

• High School Diploma
• 1-3 years of Transportation support (Dispatch) experience preferred.
• Produce industry experience a major plus.
• Excellent computer skills. (Access, Excel, Outlook, and Internet.)
• Commitment to excellence and high standards.
• Excellent verbal and written customer service/communication skills. Bilingual is preferred
• Familiar with trucking terminology,
• Good judgement with the ability to make timely and sound decisions.
• Ability to work with all levels of management.
• Strong organizational, decision making, and problem-solving skills.
• Able to manage priorities, workflow, and a high level of responsibility.

Major Plus: Understanding DOT Compliance, FMCSA, DQ Administration, Emodal and UIIA

WORK ENVIRONMENT:

• Versatility, flexibility and a willingness to work with diverse people and situations, in a consistently changing environment.

Job Type: Full-time

Experience:

• Transportation: 1 year (Preferred)
• dispatching: 1 year (Preferred)