RPM Medical Assistant - Remote

RPM Medical Assistant

Clinical | Remote
Full-time
Start Date: April 27, 2026

About Nsight Health

Nsight Health is transforming how care is delivered through Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Behavioral Health Integration (BHI). We empower healthcare providers to manage chronic conditions using real-time data, AI-enabled technology, and 24/7 clinical support. Our HIPAA-compliant platform connects patients and care teams nationwide—improving outcomes, adherence, and peace of mind. Join a fast-growing, mission-driven team that blends healthcare and technology to make a measurable difference in people’s lives.

Nsight Health — Where Technology Meets Compassion.

Position Summary

We are seeking a motivated and detail-oriented Medical Assistant to join our RPM Team. In this role, you will be responsible for assisting with various tasks and answering phone calls throughout the day. The ideal candidate will be passionate about patient care, possess strong communication skills, and thrive in a remote work environment. This is an entry-level opportunity with growth potential.

Key Responsibilities

• Monitor incoming RPM data (e.g., blood pressure, glucose, pulse oximetry, weight).

• Conduct routine patient outreach to encourage device adherence and reinforce proper measurement techniques.
• Document RPM-related patient interactions, device readings, adherence notes, and communications accurately and timely in the electronic health record (EHR).
• Complete delegated clerical and administrative tasks on behalf of nursing staff to support patient engagement, care coordination and quality outcomes.
• Report changes in condition to nursing or clinical staff according to established protocols.
• Maintain patient confidentiality and comply with HIPAA, CMS RPM requirements, and organizational policies at all times.
• Maintain Nsight Health’s culture of positivity and patient-centered care.
• Maintain compliance with company policies and applicable regulations.

• Perform other duties as assigned.

Qualifications

Required:

• Active Medical Assistant (MA) Certificate and/or proof of completion of a nationally accredited program.

• Passion for patient care, with empathy and compassion.
• Strong ability to educate patients effectively.
• Ability to work independently in a quiet, HIPAA-safe environment.
• Reliable, high-speed internet connection.

• Strong communication and organizational skills

Preferred:

• Hands-on experience in tele-health and RPM.

• Moderate to advanced computer skills.

Work From Home Requirements

• Minimum internet speed of 50 Mbps download / 10 Mbps upload

• Hardwired internet connection required
• Speed test submission required during the offer process

• Private, HIPAA-compliant workspace

Schedule

• This position operates on a 4-day work week structure, consisting of 10-hour shifts.

• Must be available to work rotating holidays throughout the year.

• Requires mandatory coverage of a minimum of two (2) weekends per month.

Training Requirements

All new hires must complete a comprehensive training program:

• Duration: Five weeks
  Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time

• Attendance is mandatory to ensure readiness prior to independently supporting patients.

Compensation & Benefits

• Competitive base pay $18-$20 an hour

Shift Differentials:

• Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET

• Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET
• Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday

• Shift differentials are paid in addition to base hourly wages and reflected in the applicable payroll cycle.

Additional Compensation:

• Sign-On Bonus: $2,000 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout.

• Monthly Bonus Potential: Up to $1,000

• 5% Bilingual Pay Allowance

Benefits Include:

• 11 Paid Company Holidays annually

• Paid Time Off (PTO)
• Medical, Dental, Vision, and supplemental insurance options
• 401(k) Plan with 3.5% Company Match

• Company-provided equipment