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Job Summary:*
The Field Sales Executive is responsible for generating new business and managing existing customers for the company’s broadband and telecom services. The role involves door-to-door sales, meeting with potential customers, understanding their internet needs, and offering suitable plans and solutions.
Key Responsibilities:*
1. Sales & Business Development*
* Identify and approach potential residential and commercial customers for broadband and telecom services.
* Conduct door-to-door, field visits, and area mapping to generate new leads.
* Explain product features, pricing, and offers to customers clearly and persuasively.
* Convert leads into sales by completing customer onboarding and installation requests.
* Meet and exceed monthly and quarterly sales targets.
*2. Customer Relationship Management*
* Build and maintain strong, long-term relationships with customers.
* Provide after-sales support and ensure customer satisfaction.
* Resolve basic customer issues and escalate complex ones to the technical/support team.
3. Market Intelligence*
* Gather information about competitors’ products, pricing, and market trends.
* Provide regular feedback to management for product and service improvement.
4. Reporting & Coordination*
* Maintain accurate records of customer interactions, sales, and follow-ups.
* Prepare and submit daily, weekly, and monthly sales reports.
* Coordinate with installation and technical teams to ensure timely service delivery.
Key Skills & Competencies:*
* Excellent communication and interpersonal skills.
* Strong negotiation and persuasion ability.
* Self-motivated and target-oriented.
* Good understanding of telecom/internet services and customer needs.
* Ability to work independently in the field.
* Basic computer knowledge (MS Office, CRM tools).
Qualifications & Experience:*
* *Education:* Minimum 10+2; Graduate preferred (in any discipline).
* *Experience:* 0–3 years in direct sales, preferably in ISP/Telecom/DTH/FMCG sectors.
* *License:* Two-wheeler with a valid driving license preferred.
Compensation & Benefits:*
* Fixed salary + Attractive incentives/commissions based on performance.
* Travel allowance/mobile allowance as per company policy.
* Opportunities for career growth within the organization.
Work Schedule:*
* 6 days a week (field-based role).
* Flexible working hours based on market and customer needs.
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
Education:
Experience:
Location:
Work Location: In person
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