Sales Account Manager - Higher Education

Sales Account Manager - Higher Education

Full time Black Pearl Consult United Arab Emirates

Posted On 04/20/2026

Job Information

Education

Number of Positions 1

City Abu Dhabi

51133

Job Description

We are seeking a Sales Account Manager for Higher Education who is responsible for driving revenue growth by managing a portfolio of institutional accounts, acquiring new clients, and expanding existing relationships within the university and research ecosystem. You will act as a strategic partner, aligning advanced technology solutions with the digital transformation goals of higher education institutions.

Key Responsibilities

• Account Management & Strategic Growth:
  • Manage and grow a dedicated portfolio of higher education and research accounts, ensuring maximum customer satisfaction, retention, and long term loyalty.
  • Proactively identify and execute upsell and cross sell opportunities across a diverse range of technical solutions and infrastructure services.
• New Business Acquisition:
  • Identify, prospect, and acquire new institutional customers across the UAE to build a robust and healthy sales pipeline aligned with aggressive revenue targets.
  • Lead consultative sales conversations to uncover complex institutional needs and align them with advanced digital transformation solutions.
• Stakeholder Engagement:
  • Develop and maintain high level relationships with key decision makers, including University Deans, IT Directors, and Research Department Heads.
  • Act as the primary point of contact, ensuring clear communication and the timely resolution of any service or account issues.
• Technical Collaboration:
  • Translate complex customer requirements into actionable internal deliverables by collaborating closely with technical, service, and support teams.
  • Maintain accurate CRM records for precise forecasting, pipeline management, and performance tracking for leadership review.

Requirements

• Experience: 3-5 years of sales or account management experience specifically within the EdTech or Higher Education sector.
• Education: Bachelor's degree in Business Administration, IT, or a related field.
• Skills: Strong negotiation and relationship building skills; ability to navigate long government/institutional sales cycles.
• Driving License: Mandatory (UAE license) for frequent client site visits.