To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute in achieving the sales targets
Functional Roles and Responsibilities
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Carry out sales in accordance with pre agreed monthly targets and budgets.
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Prepare/ maintain visit/ call reports/log highlighting salient features and advise the Manager of the same.
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Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance.
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Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.
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Maintain close contact with prospect customers, make sales call and visit them to suit their schedule/ convenience. Introduce and follow up suitable sales prospects.
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Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.
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Ensure pre-delivery inspections and proper documentation of the sales transaction.
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Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.
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Provide highest degree of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales
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Ensure that the customer is aware of all available extras, accessories and warranties.
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Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.
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Provide customers with qualified advice on vehicle finance and insurance facilities.
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Participate in seasonal sales campaign and promotions to maximize sales penetration
Qualifications & Experience
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Degree in any discipline or through automotive vocational route
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3 – 5 year solid experience in automotive retail sales.
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Good knowledge of automobile sales gained through formal training or work experience. Preferably bilingual (Arabic and English)
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Attention to details and concern for quality
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Dynamic and proactive personality
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