Sales Agent (BPO)

Job Description:
We are seeking enthusiastic and dedicated individuals to join our team as Call Center Representatives. In this role, you will handle inbound and outbound calls, provide excellent customer service, and support sales and operational activities. If you are a strong communicator who enjoys helping others and thrives in a fast-paced environment, we would love to hear from you!

Key Responsibilities:

• Handle inbound and outbound customer calls professionally
• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Accurately document customer interactions in the system
• Meet performance targets and quality standards
• Escalate complex issues to supervisors when necessary
• Maintain a positive and professional attitude at all times

Follow company policies and procedures

Requirements:

• Good English communication skills
• Basic computer knowledge
• Fresh and experienced candidates can apply
• Willing to work evening/night shifts
• Punctual and hardworking

What We Offer:

• Professional work environment
• Career growth opportunities
• Performance-based incentives
• Supportive team and management

How to Apply:
Interested candidates can apply on Indeed with their updated CV.

Shift Timing:
6:30 PM to 5:00 AM

Office Address:
2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, Karachi

WhatsApp Contact:
0319-5002892

Job Types: Full-time, Fresher

Pay: Rs50,000.00 - Rs90,000.00 per month

Work Location: In person