Sales Analytics Consultant

Department: Southwest Business

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description: Job Summary
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel . The Sales Analytics Consultant supports our Purpose by analyzing corporate Customers flight data and internal data to provide insights and recommendations for driving revenue. This role utilizes business knowledge and deep technical expertise to unlock powerful insights from each individual company and then leverages exceptional communication skills to transform that data into a compelling story that drives action from both internal and external partners. The Sales Analytics Consultant is detail orien ted and a strategic thinker who looks forward to making a meaning ful impac t on Southwest Bu siness.

Additional Details:
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
Deliver Customer insights and opportunities through internal and Customer data, Account Manager insights leveraged throughout the sales cycle to achieve revenue targets.
Work seamlessly with Account Managers and the Customer Success Team to deliver revenue driving account strategies, tactics, contract proposals, and effective presentations
Transform raw data into easily understandable, presentable and actionable findings to identify opportunities and ensure performance, sharing them with Senior Leaders, sales team partners, customers, and others
Use technical skills (SQL, Alteryx, Python, R, Tableau, Big Data Concepts) and business knowledge to provide answers to business requests and proactively identify new opportunities
Provide the research and analysis of trends, and the development of new processes, tools and reports to support increased revenue from the corporate accounts and greater efficiency within the sales cycle
Identify revenue opportunities through internal transactional data, third party data, account manager or Customer Success Team insights, or a variety of other sources
Communicate effectively with Customers delivering insights, opportunities, QBRs, and RFPs
Develop tailored reports in order to meet business requirements and provide financial analysis to support corporate sales operational and Customer activities
Partner with the Account Managers to identify opportunities for improvement and support quarterly business reviews
Serve in the role of a mentor to develop analytical skills within and outside the team
Engage in the development, improvement, and quality control of data sets through conversations with internal and external partners
Utilize appropriate data management procedures including privacy standards
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Knowledge of arithmetic, algebra, geometry, calculus, statistics, economics, and their applications
Knowledge of the principles and methods for moving People or goods by air, rail, sea, or road, including the relative costs and benefits
Knowledge of the principles and methods for showing, promoting, and selling products or services throughout the sales process.
Skilled in identifying, collecting, organizing, visualizing, and assimilating data which may also include turning raw data into meaningful information using data-oriented programming languages and visualization software. To include:
Use of data prep tools (such as Alteryx or similar products)
Use of data visualization software (such as Tableau, Power BI, etc.)
Advanced use of SQL to manipulate data and draw insights from large datasets
Expert use of Microsoft Excel
Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to clearly articulate complex topics and distilled insights to a variety of audiences, bridging the gap between data and stakeholders
Ability to listen, understand, and communicate ideas via writing, speaking with others, or presenting to a group
Ability to think independently, work autonomously, handle ambiguity, and pivot quickly to solve hard problems
Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
Ability to independently transform raw data into clear and actionable insights, clearly communicate and influence others, execute strategies, and adapt for performance across a variety of entities (companies, customers, industries, etc.) Education
Required: High School Diploma or GED
Experience

Advanced-level experience, seasoned and specialized knowledge in:
Sales analysis and the transportation industry
Solving ambiguous problems and developing a clear action plan
Working with large datasets
Independently translating raw data into actionable insights
Influencing stakeholders to drive change

Preferred: Experience with the use of data-oriented programming languages and visualization software, to include: data prep tools (such as Alteryx or similar products), data visualization software (such as Tableau, Power BI, etc.), advanced use of SQL to manipulate data and draw insights from large datasets, and expert use of Microsoft Excel
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Ability to travel (up to 50%) including overnight stays
Pay & Benefits
Competitive market salary from $100,700 per year to $ 111,900 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you’ll love: careers.southwestair.com/benefits

• Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
09/17/2025