Clean Your Dirty Face
Location: Nashville, TN
Compensation: starting at $15/hr with 10% commission on memberships sold
About Us
We are a fast-growing facial bar business dedicated to delivering exceptional client experiences while driving measurable results. Our team values energy, professionalism, attention to detail, and a strong sales mindset. We’re looking for someone who thrives in a client-facing role and understands how to turn great service into business growth.
Position Overview
We are seeking a highly motivated, energetic, and detail-oriented Front Desk Receptionist who excels in both client experience and sales performance. This role is ideal for someone with a background in the beauty industry who understands the importance of client relationships, service recommendations, and tracking performance through data.
Key Responsibilities
- Greet and check in clients with a warm, professional, and high-energy attitude
- Deliver an exceptional client experience from arrival to checkout
- Educate clients on services, products, and promotions to drive sales
- Recommend add-ons and retail products confidently and effectively
- Manage appointment scheduling, confirmations, and follow-ups
- Maintain accurate client records and service history
- Track daily/weekly sales metrics and contribute to achieving team goals
- Handle transactions, including POS operations and cash management
- Assist in maintaining a clean, organized, and welcoming front desk environment
- Collaborate with service providers to ensure seamless client flow
Qualifications
- 1+ year experience in a receptionist, front desk, or customer-facing role (beauty industry preferred)
- Proven ability or comfort with sales, upselling, and meeting targets
- Strong attention to detail and comfort working with numbers/data tracking
- Excellent communication and interpersonal skills
- High energy, positive attitude, and a client-first mindset
- Ability to multitask and stay organized in a fast-paced environment
- Proficiency with booking systems, POS systems, and basic computer skills
Preferred Experience
- Experience in salons, med spas, or other beauty/wellness environments
- Familiarity with CRM or booking software (e.g., Mindbody, Vagaro, Boulevard, etc.)
- Experience tracking KPIs such as retention rates, retail sales, or rebooking percentages
What We Offer
- Competitive pay with performance-based incentives
- Opportunities for growth within the company
- Supportive and team-oriented work environment
- Employee discounts on services and products
Ideal Candidate
You are someone who:
- Loves connecting with people and creating memorable experiences
- Naturally thinks about how to increase sales and improve performance
- Pays attention to details and enjoys working with numbers and tracking results
- Brings positive energy to every interaction
- Takes initiative and thrives in a goal-driven environment
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Store discount
Application Question(s):
- Do you have an esthetician license?
- Are you able to work on weekends?
Experience:
- Beauty & cosmetics sales: 1 year (Preferred)
Work Location: In person