Sales And Procurement Lead

POSITION SUMMARY

The Sales Revenue Procurement Lead is responsible for optimizing sales performance through structured lead management, pipeline coordination, and data-driven operational support. This role serves as a strategic partner to the sales organization by ensuring timely lead engagement, maximizing appointment conversion, and maintaining CRM data integrity to support forecasting and revenue growth.

This position requires a highly analytical and detail-oriented professional who can manage multiple workflows, prioritize revenue-impacting activities, and provide operational insights to improve sales efficiency. The ideal candidate thrives in a performance-based environment and demonstrates ownership of lead lifecycle management from intake through appointment execution.

KEY RESPONSIBILITIES

Sales Operations & Lead Lifecycle Management

• Managing the inbound lead process from initial inquiry through appointment scheduling.
• Ensure rapid response to inbound opportunities to maximize conversion performance.
• Qualify, prioritize, and route leads based on sales availability and opportunity value.
• Coordinate and optimize appointment scheduling to maximize sales team utilization.
• Monitor lead pipeline and proactively address stalled or aging opportunities.

CRM Governance & Data Integrity

• Maintain accurate CRM records for all lead and sales activities.
• Ensure consistent data capture for reporting, forecasting, and performance tracking.
• Audit pipeline activity to ensure proper follow-up cadence.
• Track and update opportunity status throughout the sales lifecycle.

Performance Monitoring & Reporting

• Track key sales performance indicators including lead response time.
• Monitor appointment conversion rate and pipeline aging.
• Ensure follow-up completion rate and sales utilization tracking.
• Identify performance gaps and escalate opportunities for improvement.
• Support leadership with pipeline visibility and operational reporting.

Cross-Functional Coordination

• Partner with sales, marketing, and customer support teams to ensure seamless lead handoff.
• Recommend workflow improvements to increase efficiency and conversion.

Customer Engagement Support

• Provide professional communication to prospective customers.
• Ensure consistent customer experience throughout the scheduling and handoff process.
• Support timely resolution of customer inquiries related to sales opportunities.

CORE COMPETENCIES

• Sales operations and pipeline management
• CRM administration and data governance
• KPI tracking and performance reporting
• Analytical and problem-solving skills
• Process improvement mindset
• Strong written communication
• Time management and prioritization
• Ability to work independently in remote environment
• Attention to detail and data accuracy

PERFORMANCE METRICS

• Lead response time performance
• Appointment booking conversion rate
• Pipeline follow-up compliance
• CRM data accuracy
• Opportunity aging reduction
• Customer response turnaround time

QUALIFICATIONS

• 2+ years experience in sales operations, inside sales support, or lead management
• Experience working within CRM platforms (ServiceTitan, Salesforce, HubSpot, etc.)
• Strong organizational and analytical skills
• Advanced written and verbal English communication
• Experience supporting remote or distributed teams preferred
• Proficiency in Microsoft Office or Google Workspace