Sales and Telecalling Team Leader

Job Description

We are looking for an experienced and motivated Sales Team Leader to manage, guide, and drive a high-performing sales team. The ideal candidate will be responsible for achieving sales targets, improving conversion rates, and maintaining a positive and disciplined team environment.

Key Responsibilities

• Lead, supervise, and motivate a team of sales executives/telecallers to consistently achieve and exceed targets.
• Train, coach, and mentor team members on product knowledge, effective sales techniques, and communication skills.
• Monitor daily sales performance through call monitoring, field visits, and CRM updates.
• Allocate leads efficiently, track follow-ups, and ensure timely conversions.
• Conduct daily and weekly sales meetings to review performance, challenges, and action plans.
• Prepare and present accurate sales reports and performance analysis to management.
• Develop and implement sales strategies to increase revenue and improve conversion rates.
• Ensure team discipline, punctuality, and compliance with company policies and procedures.
• Coordinate closely with marketing and operations teams to improve lead quality and customer satisfaction.
• Handle and resolve customer concerns escalated by team members in a professional manner.
• Maintain a positive, professional, and motivating work environment.

Job Type: Permanent