Sales Support & Customer Interaction
Require Product Knowledge about Pipes, Fittings and Flanges
- Assist the sales team in managing customer inquiries, providing technical details, and suggesting suitable piping materials.
- Prepare and send quotations, follow up with customers, and ensure timely order execution.
- Build and maintain strong relationships with existing and potential clients.
- Respond promptly to customer emails, calls, and RFQs (Request for Quotations).
Product Knowledge & Technical Support
- Have a thorough understanding of pipes, fittings, flanges, valves, gaskets, and other Oil & Gas piping materials.
- Guide customers on material specifications, grades, and applications as per industry standards (ASTM, ASME, API, etc.).
- Coordinate with the procurement team to check stock availability and source required materials.
Order Management & Coordination
- Process sales orders and ensure timely documentation (purchase orders, proforma invoices, and delivery notes).
- Work closely with logistics and warehouse teams to ensure accurate and on-time deliveries.
- Coordinate with suppliers and manufacturers to confirm lead times and pricing.
Market Research & Business Development
- Stay updated on market trends, new piping material requirements, and competitor activities.
- Assist in identifying potential new customers and markets for business expansion.
- Support marketing efforts by helping with promotional activities and exhibitions.
Job Type: Full-time
Pay: Up to AED3,500.00 per month
Application Question(s):
- Are you well versed with ASTM and ASME Standards?
Experience:
- CS and SS Pipes, Fittings and Flanges: 2 years (Required)