Sales Associate

Company Brief:

Talaat Moustafa Retail (TMR), part of Talaat Moustafa Group (TMG), leads the Group’s expansion into Fashion Retail, Food & Beverage, and Entertainment, creating destinations that bring together style, taste, and experience. Driven by excellence and innovation, TMR is redefining how people shop, dine, and play — blending luxury, creativity, and culture into every detail.

Responsibilities:

• Welcome customers warmly and provide a memorable shopping experience that reflects the brand’s image and service excellence.
• Understand customers’ needs and guide them in selecting products that match their style and preferences.
• Achieve individual and store sales targets through strong product knowledge and customer engagement.
• Build and maintain customer relationships to encourage repeat visits and loyalty.
• Handle all point-of-sale operations including cash handling, card transactions, refunds, and exchanges accurately and efficiently.
• Participate in daily store operations including stock receiving, replenishment, tagging, pricing, and merchandise display in line with visual merchandising guidelines.
• Maintain a high standard of store presentation, cleanliness, and organization at all times.
• Stay updated on product features, collections, and fashion trends to confidently communicate brand stories and styling advice.
• Support stock management by conducting regular counts, monitoring inventory levels, and assisting in loss prevention efforts.
• Remain vigilant to minimize risks such as theft, fraud, or security breaches.
• Collaborate with the store team to ensure smooth operations and contribute to achieving overall business goals.

Requirements:

• Bachelor’s degree or equivalent qualification preferred.
• Minimum 1–3 years of experience in retail sales, ideally within fashion, luxury, or lifestyle brands.
• Strong communication and interpersonal skills with a customer-first mindset.
• Presentable, energetic, and passionate about fashion and styling.
• Team player with a proactive attitude and strong sense of responsibility.
• Ability to work under pressure in a fast-paced environment.
• Flexibility to work on shifts, weekends, and public holidays as required.