Sales Associate

Key Responsibilities

Sales driven in line with ALAÏA commercial strategy and sales ceremony

Client Service Excellence

Bringing to life the ALAÏA customer experience
Representing with the highest standards and promoting ALAÏA’s name and image inside the Boutique
Welcoming Client, in the Boutique, over the phone, by e-mail, according to ALAÏA guidance and standards
Developing the client book and updating the customer database
Developing Client loyalty through excellent service and Treatment
Reinforcing clientele relationships with consistent follow up

Boutique Operations and Visual Merchandising

Taking part actively in team meetings, events, annual inventory counts and all daily operations as required
Respecting and ensuring the highest standards of the displays in line with the Boutique guidance
Ensuring a constant Boutique cleanliness and tidiness
Respecting and applying security rules and mindset

Brand Ambassador

Maintaining excellent level of product knowledge, understanding products and trends, collections
Following the ALAÏA Grooming
Working closely with partners and teams

YOUR PROFILE