Sales Associate

Job Description – Sales Associate

Company Overview: Lewis Marine Supply & Boat Owners Warehouse is a fast-growing, high-volume 60+ year established Marine Distributor and Retailer located in sunny South Florida, with locations throughout the Southeastern US. We are committed to providing exceptional customer service and high-quality products to our customers and community and strive to create a welcoming environment where customers can enjoy a seamless shopping experience.

Position Overview:

The Sales Associate serves as the initial point of contact for customers visiting our retail location. In this role, you will assist with product selection and purchases, provide informed recommendations, and help create a positive shopping experience. You will also support sales growth by building strong, long-term customer relationships.

Responsibilities:

• Customer Service: Welcome customers as they enter the store and assist them with locating products, answering questions, and recommending items based on their needs.
• Product Knowledge: Build and maintain a strong understanding of the store’s products, including features, specifications, pricing, and uses. Stay up to date on new arrivals, promotions, and special offers.
• Upselling and CrossSelling: Recognize opportunities to recommend additional or complementary products that enhance the customer’s purchase and overall experience.
• Order Fulfillment: Support customers with special orders or items not available instore, working with other departments or suppliers to ensure timely fulfillment.
• Other Responsibilities: include scanning merchandise, ensuring pricing accuracy, processing transactions efficiently, and assisting customers with returns and exchanges.

Qualifications:

• Proven experience in inside sales, cashier or customer service roles.
• Strong communication and interpersonal skills, with the ability to build rapport and influence decisionmakers.
• Resultsoriented mindset with a focus on achieving sales targets and delivering quality customer service.
• Excellent organizational skills and attention to detail in managing sales pipelines and documentation.

Benefits:

• Lewis Marine Supply provides you and your eligible family members with a comprehensive and valuable benefits package, including medical, dental, and vision coverage, as well as companypaid shortterm disability, longterm disability, and life insurance. In addition, employees have access to a wide range of supplemental benefits, including a 401(k) plan with company matching.
• Competitive pay based on experience.
• Opportunities for advancement and career growth.