Excellent experience in Perfume Industry within in UAE is mandatory (At least 2 years).
Non Perfume Industry CVs will not be considered.
Here are typical roles and responsibilities:
- Customer Assistance:
- Greeting customers as they enter the store.
- Providing assistance and guidance to customers in selecting perfumes based on their preferences, needs, and occasions.
- Answering questions about different fragrances, their ingredients, and their characteristics.
- Offering recommendations and suggesting complementary products such as lotions or gift sets.
- Product Knowledge:
- Maintaining a deep understanding of the various perfume brands, their product lines, and their unique selling points.
- Staying informed about new arrivals, promotions, and special offers.
- Being able to effectively communicate product information and benefits to customers.
- Sales and Upselling:
- Actively engaging customers to drive sales and meet or exceed sales targets.
- Upselling or cross-selling additional products to increase the value of each transaction.
- Using persuasive selling techniques while maintaining a helpful and friendly demeanor.
- Merchandising and Visual Presentation:
- Ensuring that the store is well-organized, clean, and visually appealing.
- Participating in merchandising activities such as restocking shelves, arranging displays, and setting up promotional signage.
- Monitoring inventory levels and notifying management of low stock or popular items.
- Point-of-Sale (POS) Transactions:
- Processing transactions accurately and efficiently using the store's POS system.
- Handling cash, credit card payments, and other forms of payment securely.
- Issuing receipts, refunds, or exchanges as needed.
- Customer Service and After-Sales Support:
- Resolving customer complaints or concerns in a professional and timely manner.
- Providing after-sales support, such as assisting with returns or exchanges.
- Building rapport with customers to encourage repeat business and positive word-of-mouth.
- Store Maintenance and Operations:
- Assisting with opening and closing procedures, including cash register reconciliation and security checks.
- Keeping track of store supplies and notifying management of any maintenance or repair needs.
- Following store policies and procedures regarding safety, security, and customer service.
Job Type: Full-time
Pay: AED3,500.00 - AED4,000.00 per month
Experience:
- Perfume Industry (UAE): 2 years (Required)