Sales Associate - Burberry

For more than 35 years, Eren Retail has been bringing the world’s leading brands to customers in Turkey. In 1990, the company entered into a partnership with Devanlay, beginning the licensed production and distribution of Lacoste. Since then, Eren Retail has served as the Turkish distributor for globally renowned brands such as Burberry, Gant, Nautica and Converse.

In 2008, it launched Occasion stores, followed by the creation of the SuperStep store concept in 2012. Strengthening its online presence in 2020 through a multi-channel strategy, Eren Retail redefined retailing as an experiential journey with House of SuperStep.

Expanding its portfolio with brands such as Intersport, SuperKids, Fashfed, United4 and HeartBeat, Eren Retail continues to operate with an experience–focused strategy. Today, the company has a presence in 25 countries, employs over 8,000 people and manages nearly 700 stores along with 17 digital channels worldwide.

We are looking for a collegue as “SALES ASSOCIATE – BURBERRY” to join our Eren Retail Group.

GENERAL QUALIFICATIONS:

• High school graduate; university degree preferred,
• Minimum 2 years of experience in retail,
• Passionate about pursuing a long-term career in retail,
• Excellent command of English,
• Able to represent our brand with high energy, confidence, and strong communication skills,
• Capable of achieving store sales targets within defined goals,
• Focused on delivering excellent customer experience in line with brand standards,
• Fashion-conscious and up to date with current trends,
• Well-groomed with strong attention to personal appearance,
• Proficient in MS Office programs,
• Able to work in a flexible retail schedule.

JOB DESCRIPTION:

• Owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele,
• Achieve individual sales targets,
• Connect with clients and cultivate the relationship in a personalised way to establish and maintain your relationship,
• Be perceptive of customers’ needs, actively listening and showing enthusiasm for the product and brand,
• Proactively develop the sale by selecting an appropriate range of options for the customer, providing excellent product knowledge, overcoming objections and offering appropriate additional items,
• Exhibit the Burberry behaviours, present yourself professionally and in line with the brand image and company grooming guidelines,
• Be aware of all services available and ensure all service policies are followed to provide customers with a consistent and global experience,
• Have a thorough understanding of garment fit, cut, knowledge of fabrics, styling and manufacturing techniques while being perceptive of the customer’s needs, listening and showing enthusiasm for the product and brand.