Sales Associate (FCC)

Candidates must be currently living in Fujairah.

Main Functions:I/ Customers satisfaction:

•  Greet and welcome the customers.
•  Define and attend their needs efficiently and politely.
•  Provide the customers with the advice they are looking for.
•  Provide the customers with personalshopping / style advices.
•  Accompany them to the cashier desk.
•  Maintain a high quality ofservice on the shop floor.
•  Build the customer database.
•  Remember loyal customers (names, tastes, last purchases …).

II/ Product knowledge

•  Need to know about the brand and its history.
•  Need to know about the product, its characteristics, how tomerchandise it.
•  Attend training organized by the brands.
•  Need to know about the global fashion trend of the season.
•  Need to know about the competitors products (senior)
•  Attend weekly team meeting.

III/ Grooming:

•  Always be perfectly groomed, neat uniform & polished shoes, hair,makeup (when applicable).
•  Be punctual flexible and polite.

IV/ Budget:

• Achieve the turnover target & qualitative targets and KPIs.

Job Summary:

• Being successful in Sales by being customer oriented, reflectingCompany image.

V / Stock & replenishment order

•  Ensure an exhaustive and detailed checking of the received stocks andproper upload of the receipt documents into Shiji inventory system:o Physical checking piece per piece vs. purchase notification andconfirmation to warehouse.o Out Slip request followed by email confirmation.
•  Inform Store / Assistant Manager of goods reception in goodconditions/ damaged.
•  Clear shortages on daily basis and validate with Store Manager.V/ Cash and administrative procedures
•  Be familiar with the cashing procedures and cash terminal
•  Have the knowledge of the credit card machines used in the store.
•  Be familiar with the procedures that include invoicing, returns andexchanges.
•  Have the knowledge of all the administrative procedures used in thestore.
•  Computer skills including word, excel, email.

VI/ Merchandising:

•  Ensure the store is clean.
•  Maintain the perfect merchandising of the goods based on givenguidelines.
•  Immediately report any issues in the merchandising to line manager.

VII/ Respect the Company Policy:

• Ensure proper implementation of STORE MANUAL procedure presentation and insurance of compliance.

Job Type: Full-time

Pay: AED2,250.00 - AED2,500.00 per month

Application Question(s):

• Can you join immediately?
• Is the salary range okay with you?

Experience:

• Sales Associate in Retail: 2 years (Preferred)

Work Location: In person