Sales Associate / Graphic Designer

Custom Clothing Retail Sales Associate

We are looking for a Retail Sales Representative for our custom printing store to provide excellent customer service and meet sales quotas for our business. Candidates with strong graphic design, communication and computer skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Design and/or edit designs for printing
• Print and embroider clothes as per customer request
• Cross-sell products
• Ensure racks are fully stocked
• Maintain store cleanness
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Graphic design software knowledge
• Custom t-shirt printing and/or embroidery is a plus.

Pay: $17.00 - $18.00 per hour

Benefits:

• Flexible schedule

Experience:

• Adobe Photoshop / Illustrator: 1 year (Required)
• Retail sales: 1 year (Preferred)

Work Location: In person