Sales Associate - UAE National

- The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.

- Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.

Key Responsibilities Customer Service

• Greet the customers and assist them in selecting the right product.
• Convert the window shoppers to ultimate buyers.
• Promote the Club Apparel Loyalty Program of the company for repeat sales.
• Serve customers with the highest standards and follow the company guideline of selling (GUEST - Greet, Understand, Explain, Sell, Thank).
• Must be updated about the various brands of the group for suggestive selling to the customers.
• Grooming / Attitude / Knowledge: Must be presentable and well-groomed at all the times.
• Flexible to work for extended hours during the Sale period.
• Must possess up to date product knowledge and ensure minimal stock loss.
• Must be flexible to work for varied shifts and overtime as per the business requirement.

Merchandise

• Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.
• Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
• Record the inventory inward/outward and maintain the report of the same process.
• Handle the POS (Point of Sale) / Billing Counter efficiently.
• Tally money in the cash till during the beginning/end of the shifts.
• Issue receipts / refunds / change to the customers correctly.
• Process the payments by cash/credit cards/vouchers/automatic debits.
• Ensure awareness and vigilance at all times of security in the store without any negligence.
• Adhere to SOP & Loss Prevention Policies.
• Maintain confidentiality of the sales figures to the outside party.

Job Info

• Job Identification 5022
• Job Category Retail - Sales and Operations