Responsible for selling pre-owned vehicles by delivering a high-quality customer experience throughout the sales
journey.
The role focuses on understanding customer needs, presenting suitable vehicle options, closing sales
efficiently, and building long-term customer relationships that support repeat business and referrals.
The position requires strong sales skills, system proficiency, and a customer-focused mindset aligned with company policies
and brand standards.
Responsibilities:
-
Welcome customers and identify their needs, preferences, and budget accurately.
-
Present available pre-owned vehicle inventory and provide professional advice tailored to customer requirements.
-
Arrange and conduct test drives, clearly explaining vehicle features, condition, and benefits.
-
Prepare price quotations and explain available financing and insurance options in coordination with the Finance team.
-
Complete the sales process by preparing contracts and all required documentation in compliance with company policies and procedures.
-
Follow up with customers to ensure satisfaction and build long-term relationships that drive repeat sales and referrals.
-
Update customer data, leads, and sales activities accurately on SAP and related CRM systems.
-
Coordinate with inventory and operations teams to ensure vehicle availability and timely delivery.
-
Maintain accurate records for vehicles, customers, and transactions
Requirements
-
bachelor's degree in business administration, Marketing, or a related field
-
1-3 years of experience.
-
Previous experience in automotive sales (new or used cars) is a strong advantage
-
Basic knowledge in Microsoft Office, especially Excel.
-
Ability to work effectively on SAP, particularly Sales, CRM, and Inventory-related modules.
-
Excellent verbal and written communication skills.
-
Strong persuasion, negotiation, and closing skills.
-
Customer focus and relationship building
-
Sales drive and results orientation
-
Attention to detail and documentation accuracy
-
Excellent in Arabic & English verbal and written.