
Responsibilities:
- Ensure smooth operation of the dispatch function, as well as the collection of delivery KPIs Accountabilities
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Ensure orders are properly transferred
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Update KPI reports with dispatched Delivery CRs information
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Meet with assigned Delivery Drivers and brief on daily plan
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Review pending orders delivery report and discuss with each PSR
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Balance truck loads to ensure proper deliveries
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Perform rerouting when needed using standard process and guidelines
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Manage routing of customers assigned to his responsibility (when dynamic routing is available)
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Help to continuously improve the routing process and tools through field learning.
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Ensure asset levels are consistent with business needs and plans
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Coolers Deployment (In case of WS) Job Dimensions
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Total delivered volume
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Percentage Returns
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Productivity Targets achieved (DD call completion rate, DD Strike rate)
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Truck utilization rate
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Routes Efficiency
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Truck conditions
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% Delivery call completion
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% Successful delivery
%Delivery driver availability
Qualifications:
- Bachelor Degree
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1 year Experience in sales in FMCG company is a must.
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Very good knowledge of main software applications of daily use (Microsoft office, routing software)
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Driving license is a must
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