Sales Coordinator

Main Objectives of this position

• Ensure the highest level of quality when interacting with our customers, be customer-oriented, and create value for customers as well as for Hapag-Lloyd

Responsibilities

• Support the Sales Executives with relevant sales tasks, including follow-up on ongoing and new business with customers
• Preparing and sending rate quotations to customers
• Monitor quotation and customer performance, including tenders, and follow up with customers where required
• Dispute & Exception management
• Give clear handover info to Customer Service
• Assist Customer Service with problem-solving related to customer issues where required
• Validate and input new customer data into Salesforce

Qualifications

• University degree or equivalent
• Good command of written and spoken English
• Working knowledge of MS Office
• Able to work well with others and follow guidelines
• Positive attitude
• FIS knowledge (for internal post)
• Receptive and able to grasp new ideas and drive for personal development

Disclaimer - Recruitment Fraud Alert 2025

Caring for People We have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag-Lloyd Middle East Shipping LLC or Hapag-Lloyd Saudi LTD or UASC Limited. They offer fake job opportunities and demand payment for handling recruitment fees, certifications, travel expenses, or visa applications. Please note that Hapag-Lloyd Middle East Shipping LLC or Hapag-Lloyd Saudi LTD or UASC Limited does not charge any fees during the recruitment process, and all communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag-Lloyd HR if you have applied for an open position on our website