Sales Coordinator

About Falcon Laboratory

Falcon Laboratory is a leading provider of advanced testing, inspection, geotechnical, material analysis, surveying, and calibration services. We deliver reliable, high-quality solutions to support construction, engineering, environmental, and industrial projects across the region.

We are seeking a proactive and detail-oriented Sales Coordinator to support our growing business and help maintain strong client relationships.

Role Overview

The Sales Coordinator will play a key role in supporting the sales team by managing documentation, preparing quotations, coordinating with operations, and ensuring a smooth flow of communication with clients. This role is ideal for someone organized, customer-focused, and capable of multitasking in a fast-paced environment.

Key Responsibilities

Sales Support & Coordination

• Prepare, format, and issue quotations, proposals, and tender documents.
• Assist the sales team in following up on pending quotations, invoices, and client feedback.
• Maintain an accurate database of clients, inquiries, and project updates.
• Coordinate with internal departments (Lab, Survey, Calibration, Finance) to ensure timely service delivery.

Client Interaction

• Serve as the primary point of contact for clients for general inquiries, scheduling, and document submissions.
• Support account managers in maintaining customer relationships and ensuring client satisfaction.

Documentation & Reporting

• Manage and update CRM systems with leads, opportunities, and sales activities.
• Prepare weekly and monthly sales reports for management.
• Ensure all client documents, proposals, agreements, and certifications are properly filed and organized.

Administrative Tasks

• Organize meetings, prepare agendas, and arrange related activities for the sales team.
• Assist with billing follow-ups and coordination with finance when required.
• Support marketing initiatives, trade shows, and promotional activities as needed.

Qualifications & Skills Required

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 1–3 years of experience in sales coordination, preferably in laboratory services, construction, engineering, or testing industries.
• Strong communication skills (written and verbal).
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM platforms.
• High level of organization, attention to detail, and ability to multitask.
• Customer service mindset with a problem-solving attitude.

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED2,500.00 per month