Key Responsibilities
1. Sales Order Management
- Receive and verify sales orders from the sales team or customers.
- Enter and update orders in the ERP system and maintain digital/physical records.
- Coordinate with production and stores for stock availability and order planning.
- Issue proforma, sales invoices and ensure approvals before processing.
2. Dispatch & Logistics Coordination
- Prepare dispatch instructions and coordinate with warehouse/logistics for timely movement of goods.
- Communicate with transporters for vehicle arrangement, pickup schedule, and delivery status.
- Track material in transit and update customers and sales team on dispatch status.
- Ensure proper documentation for each dispatch (invoice, delivery challan, e-way bill, test certificate, etc.).
- Maintain a dispatch tracker and daily dispatch report for management review.
3. Customer & Sales Team Coordination
- Act as a single point of contact for sales order status, dispatch updates, and documentation queries.
- Support the sales team with order-related data, pending orders, and delivery timelines.
- Follow up with sales team for delivery acknowledgment and feedback.
4. Documentation & MIS
- Ensure correct generation of invoices, e-way bills, and delivery documents as per company policy.
- Maintain accurate records of all sales orders, dispatches, and pending orders.
- Prepare weekly and monthly MIS reports for sales, pending orders, and dispatches.
5. Coordination with Internal Departments
- Liaise with Production, Sales and Stores for order planning and readiness.
- Coordinate with Accounts for invoice release, credit terms, and payment updates.
- Support team in streamlining order-to-dispatch flow and process improvements.
6. Compliance & System Management
- Ensure dispatch and invoicing comply with company SOPs, GST, and transport regulations.
- Update ERP system regularly for live data accuracy.
- Assist in implementing and following process checklists, dispatch trackers, and order status dashboards.
Job Type: Full-time
Pay: ₹25,000.00 - ₹29,514.92 per month
Application Question(s):
- Current CTC?
- Expected CTC?
- Notice Period?
- Sola Location is Comfortable ?
- Total Year Exp ?
Work Location: In person