Sales Coordinator

Job Summary:

We are looking for a proactive and organized Sales Coordinator to support the sales team in managing customer inquiries, preparing quotations, processing orders, and ensuring smooth coordination between customers and internal departments. The ideal candidate should possess excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

• Prepare and follow up on quotations, proposals, and sales orders.
• Coordinate with customers regarding inquiries, orders, deliveries, and payments.
• Maintain and update customer records and sales databases.
• Assist the sales team in achieving sales targets and objectives.
• Coordinate with procurement, logistics, and accounts departments for order fulfilment.
• Prepare sales reports, forecasts, and other documentation as required.
• Handle incoming calls, emails, and customer correspondence professionally.
• Monitor pending orders and ensure timely delivery to customers.
• Support the preparation of tenders and project documentation when required.
• Maintain proper filing of sales documents and records.

Requirements

• Bachelor's Degree or Diploma in Business Administration, Marketing, or related field.
• 2–4 years of experience in sales coordination, customer service, or administrative support.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with ERP systems is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.

Job Type: Full-time

Work Location: In person