Sales Coordinator [full-time, in person in wellness medical clinic, must have 2+yrs experience]

Company Overview

Humanaut Health is a health optimization and longevity clinic helping men and women live vibrantly for decades. Our members are “midlife navigators” and health enthusiasts seeking innovative solutions for aging-related concerns—pain, energy, weight, activity levels, appearance, perimenopause, sexual health—and disease prevention.

We meet these needs with an integrative approach and a human touch. Licensed medical providers translate comprehensive assessments and personal goals into personalized care plans focused on optimal health. Plans may include traditional, hormone, peptide, regenerative, and lifestyle medicine. Care is delivered in person at our state-of-the-art clinics and supported through telemedicine and digital tools.

Position Overview

Humanaut Health is seeking a Sales Coordinator who will be responsible for managing and following up with inbound leads, providing administrative support to the Sales team, guiding prospective members through the Humanaut experience, and helping them understand how our services can support their health goals.

This role requires strong communication skills, organization, and a genuine interest in helping people improve their health. The Sales Coordinator will report to Humanaut’s VP of Sales and will work closely with clinic staff and leadership to ensure a seamless experience from first inquiry to enrollment, working at our flagship clinic in Austin, Texas.

Primary Responsibilities

Lead Management & Follow-Up

• Respond promptly to inbound inquiries from prospective members via phone, email, and online channels
• Conduct initial outreach to new leads and schedule consultations with the clinic team
• Maintain consistent follow-up with prospects who have expressed interest but have not yet enrolled
• Track all lead activity and communication within the clinic’s CRM system

Sales Support

• Guide prospective members through Humanaut’s services, programs, and membership options
• Help prospects understand the value of Humanaut’s preventative and longevity-focused care model
• Support the conversion of interested prospects into active members
• Assist with onboarding new members and ensuring a smooth transition into care

Administrative & Reporting

• Maintain accurate records of leads, outreach efforts, and conversion outcomes
• Monitor pipeline activity and assist leadership in tracking lead conversion metrics
• Identify opportunities to improve the lead response process and member acquisition workflow
• Provide administrative support to the Sales team.

Qualifications

• 2+ years of experience in sales support, client coordination, or lead management
• Interest in preventative health, longevity, and performance optimization
• Experience in healthcare, wellness, concierge medicine, or membership-based services preferred
• Strong interpersonal and communication skills
• Highly organized with strong attention to detail
• Comfortable managing multiple leads and follow-up timelines
• Experience using CRM systems or lead tracking tools
• Ability to represent Humanaut’s mission and services with professionalism and enthusiasm

Our Culture & Perks:

• Meaningful work that makes a difference for our patients and contributes to advancing health optimization science.
• Generous paid time off (PTO), company holidays and paid parental leave.
• Comprehensive health, dental, and vision insurance coverage.
• 401(k) and company-paid life insurance
• Significantly discounted employee-only membership and service pricing to ensure our team can fully experience the benefits of health optimization firsthand.
• Salary based on experience

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Application Question(s):

• Although occasional remote work may be an option, you must be able to commute regularly to Humanaut's Austin Clinic. Do you meet this criteria?
• How many years of experience do you have in sales support, client coordination and/or lead management?
• Which CRM or lead tracking tools have you used?
• Do you have a genuine interest in preventative health, longevity and health optimization?

Work Location: In person