Sales Coordinator.Injaz - SME - Sales

Overview

Mashreq Corporate & Investment Banking Group Posted Mar 12

Full-time United Arab Emirates

Negotiable Unknown

Responsibilities

• Ensure applications submitted to CAM, Compliance and Governance teams are error free to minimize rework/referrals and increase straight through processing (STP); submit back responses to client queries raised by the internal teams.
• Generate relevant MIS, follow up for closure, and update the manager on the status of governance activities assigned (e.g., ONR, Chubb Management / safe custody, reject and referral).
• Support implementation of internal control and governance standards for customer onboarding.
• Ensure the unit adheres to efficiency, best practice, and control through benchmarked service delivery and operational standards within the framework of SOPs, policies and CB regulations.
• Be aware of requirements laid down by Central Bank and Compliance and provide guidance to front-end staff to implement them.
• Create System Operating Procedures, monitor Key Risk Indicators in line with the Operational Risk framework, Business Risk policies, and Risk Control Self-Assessment (RCSA).
• Conduct regular reviews, follow ups, and implement ongoing improvements to reduce AML, operational, and risk losses.
• Work effectively with frontline to understand client needs, help resolve issues, and improve processes if required.

Knowledge, Skills & Experience

• 3 to 5 years of solid banking experience in operations environment with a thorough understanding of banking products and implications of operational risks, with a proactive approach to problem solving.
• Excellent working knowledge of process design & banking systems.
• Knowledge of banks SOP, Operation Procedure Manual (OPM), Procedures Manual, (APPM), AML & KYC Policy, SME Account Opening and Compliance.

About the company

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