Sales Counselor

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Lake Port Square is an upscale Senior Living community located on the shores of Lake Harris on a 78-acre nature preserve. We offer a wide variety of beautifully appointed residential options, a wealth of exceptional services and amenities, and a full calendar of fun, engaging activities. Lake Port Square is conveniently located just an hour away from the airports, shopping, attractions and theme parks of Orlando. Lake County is home to many nature trails, lake activities and the best parks in Central Florida.

As a life care community, Lake Port Square makes aging in place simple. Residents are able to seamlessly transition from independent living to assisted living, and skilled nursing care, as their healthcare needs change.

Lake Port Square is recruiting for a hospitality focused Residency and Sales Counselor to join our team! This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy thru sales and move ins. Supports the Director of Sales & Marketing in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals.

Here are a few of the daily responsibilities of a Residency and Sales Counselor:

• Work closely with the Director of Sales & Marketing to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals.
• Handle inquiries to the community via phone or drop-in. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.
• Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.
• Conduct tours of the property. Able to effectively overcome objections and ask for the sale.
• Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs.
• Complete paperwork and data entry into the lead management system on a daily basis.
• Keep up to date on competition including their strengths and weaknesses. Identify ways to overcome any objections.
• Actively participate in any in-house marketing events.
• Actively participate in generating resident and prospect referrals
• Actively participate in any community outreach efforts.

Here are a few of the qualifications we need you to have:

• Bachelor’s degree (emphasis in sales/marketing preferred).
• Two years’ experience in marketing/sales and/or knowledge of senior living industry.
• Ability to demonstrate good judgement, time management, problem solving, and decision-making skills.
• Passion to serve the senior population.
• A track record for sales success.
• Excellent written and verbal skill for effective communication.

Why Join Us?

Established Community – Be part of a trusted CCRC with a strong reputation.

Stable Work Environment – Enjoy the security and support of a long-standing organization.

Competitive Pay – Earn a salary that reflects your skills and dedication.

Excellent Benefits Package - Full-time & Part-time Associates eligible for Medical, Dental & Vision coverage starting the next month following Hire Date!

401(k) with Employer Match – Secure your future with our generous retirement plan, fully vested after 90 days!

Company Provided Life Insurance

Gourmet Meal Availability for Staff – Enjoy fresh, chef-prepared meals while on shift.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

#non-clinical

$29.80 per hour