Sales cum Patient coordinator

Key Responsibilities:Patient Coordination:

• Greet and assist patients, ensuring a welcoming and professional experience.
• Schedule and confirm patient appointments, follow-up visits, and treatments.
• Coordinate between doctors, nurses, and patients to ensure seamless service flow.
• Provide patients with information about procedures, treatments, and aftercare instructions.
• Handle patient queries, complaints, and concerns promptly and professionally.
• Maintain accurate patient records and confidentiality in compliance with data protection policies.

Sales & Business Development:

• Promote and upsell clinic services, packages, and treatments to patients.
• Convert patient inquiries into confirmed appointments and procedures.
• Track sales leads and follow up with potential patients through calls, emails, or messages.
• Meet monthly/quarterly sales targets set by management.
• Maintain a database of patients for future marketing and promotional campaigns.
• Work with the marketing team to support campaigns, events, and promotions.

Administrative & Support:

• Prepare daily, weekly, and monthly sales and patient coordination reports.
• Assist with billing, payments, and insurance-related documentation when needed.
• Ensure patient satisfaction surveys are conducted, and feedback is recorded for service improvement.
• Support the clinic team in smooth day-to-day operations.

Key Skills & Qualifications:

• Bachelor’s degree in Business Administration, Healthcare, or related field (preferred).
• Previous experience in healthcare sales, patient coordination, or customer service.
• Strong communication, negotiation, and interpersonal skills.
• Ability to multitask and manage time efficiently.
• Fluency in English and Arabic.
• Proficiency in MS Office and healthcare CRM systems.

NOTE: Female Arabic

Job Types: Full-time, Contract