Sales & Customer Experience Specialist

To complete the application, fill out this 90-second form:
https://careers.hirebus.com/jobs/2cdeabc1-331e-4dbb-9fde-a60b451a7460

Pay: $18.00 - $22.00 per hour

Job description:

NOTE: Do NOT apply for this position via Indeed. Read the ENTIRE ad, and follow the instructions. If you don't follow these basic rules, your application will be ignored.

Inside Sales Representative (Hybrid – Work From Home & Office)

$18-$22/hour + Commission & Performance Bonuses | Warm Inbound Leads | Growth

Opportunity / M-F Schedule with occasional evenings and weekends required

First things first...

Let’s get real for a second. You’ve read a million job ads. Most of them are boring, corporate nonsense written by soulless HR managers.

This is not one of those ads. Let's get into it.

Who We Are:

Lake State Cleaning, Michigan’s leading exterior cleaning company.

What We Do:

We help homeowners keep their houses looking amazing with power washing, gutter cleaning, and other services that make their neighbors jealous.

How We Do It:

We’ve built a killer reputation and a steady flow of warm inbound leads who actually want to talk to us. (No cold calling strangers who pretend they’re in a tunnel just to hang up on you—hallelujah!)

Why We Need You:

We want to keep growing! We need YOUR help to turn those interested homeowners into happy, lifelong customers.

What You’ll Be Doing

● Handling warm inbound leads – These folks already want our services. Your job is to guide them to the right solution and close the deal. You'll do this mostly over the phone in the comfort of a climate controlled office (and sometimes even from your own home). But you'll occasionally also visit homeowner's properties to evaluate their needs when needed (don't worry- almost all of our potential customers are very nice).

● Scheduling & Administrative Support- Accurately book jobs in our system while coordinating scheduling details with customers and internal teams, handling reschedules and confirmations, supporting invoicing and accounts receivable tasks, maintaining clear and accurate customer records, and ensuring a smooth handoff from sales to operations.

● Following up with past customers – We’ve got a long list of people who love us but might not know it’s time for another cleaning. Give them a friendly nudge.

● Building trust and making sales – Whether it’s a one-call close or a few follow-ups, you’ll have the flexibility to use the best approach.

● Occasional outbound re-engagement – No hardcore cold-calling, just checking in with past customers to remind them how much they miss us.

● Having fun while making money – If you hate selling, this isn’t for you. But if you love helping people, solving problems, and getting rewarded for your effort, we should talk.

What We Offer (and why you'll love it)

● A rock-solid base pay of $18-$22 per hour (depending on experience), plus performance bonuses (more on that later).

● Potential for hybrid work setup – Part work-from-home, part in-office (because let’s be honest, sometimes it’s nice to wear pajama pants during sales calls), with a few hours a week of in-person estimating appointments at customer's homes.

● Warm leads – These people are coming to us. No awkward, desperate cold calls to unsuspecting strangers.

● A proven system – We have a killer sales process that works. You’ll be trained in it and have the support you need to win.

● A team that actually gives a damn – We’re not some soulless sales boiler room. We take care of our people, we celebrate wins, and we actually like each other.

● Career growth – We’re growing fast and will be looking for future sales leaders. If you want a path to sales leadership or an assistant to the VP of Sales role, this could be it.

● Performance bonuses – The better you do, the more you make. Yeah that's right- you get a cut of every sale you make (with no earning ceiling).

Who You Are (Besides a Sales & Customer Engagement Rockstar in the Making)

● You’re comfortable on the phone and know how to connect with people.

● You’re good at listening and understanding what customers need.

● You’re competitive but also a team player (if you can quote The Office and enjoy a well-placed meme, you’ll fit right in).

● You take ownership of your work and results. No blaming “bad leads” here.

● You’re looking for a long-term opportunity with a company that’s growing.

● You can handle light sarcasm and occasional dad jokes. (If not, this might not be a good culture fit.)

How to Apply

If this sounds like your kind of sales gig, we’d love to hear from you.

Apply now at the link below, and let’s talk about how you can be part of the Lake State Cleaning team.

https://lake-state-cleaning.hirebus-careers.com/inside-sales-representative

(P.S. If you read this whole job ad and smiled at least once, you’re exactly who we’re looking for.)

Job Type: Full-time

Benefits:

● 401(k) matching

● Dental insurance

● Flexible schedule

● Health insurance

● Paid time off

● Paid training

● Vision insurance

● Work from home

Compensation Package:

● Bonus opportunities

● Performance bonus

Schedule:

● Evening shift

● Monday to Friday

● Weekends as needed

Work Location: Hybrid remote in Lake Orion, MI 48359

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Work Location: On the road