SALES CUSTOMER SERVICE (FEMALE MIDDLE EAST)

We are seeking a dynamic and enthusiastic Arabic Female Customer Relations & Sales Executive to join our growing team. The successful candidate will be responsible for managing customer interactions, generating sales opportunities, building long-term client relationships, and ensuring an outstanding customer experience. The role requires excellent communication skills in both Arabic and English and a passion for customer service and sales.

Key Responsibilities

• Handle customer inquiries through phone calls, email, WhatsApp, and social media platforms.
• Provide professional guidance regarding products and services.
• Generate new sales leads and convert inquiries into successful sales.
• Prepare quotations, process orders, and coordinate deliveries.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Build and maintain strong relationships with clients.
• Resolve customer concerns and complaints in a timely and professional manner.
• Maintain accurate customer records and sales reports.
• Support marketing and promotional activities when required.
• Collaborate with internal departments to ensure efficient service delivery.

Requirements

• Female candidate.
• Native or fluent Arabic speaker with good English communication skills.
• Minimum 1 year of experience in sales, customer service, telesales, or a related field.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work in a fast-paced environment and achieve sales targets.
• Proficient in Microsoft Office applications and CRM systems.
• Professional appearance and customer-focused attitude.
• Strong organizational and multitasking abilities.

Pay: Up to QAR3,000.00 per month

Work Location: In person