Sales & Customer Service Officer

Responsibilities:

• Handle customer inquiries (calls, emails, messages) in a professional manner.
• Prepare quotations, follow up with leads, and convert them into confirmed bookings.
• Manage complaints and ensure customer satisfaction.
• Achieve monthly sales targets and build long-term client relationships.
• Coordinate with Operations and Finance teams for booking confirmations and invoicing.
• Prepare regular reports on sales performance.

Requirements:

• Proven experience in Sales or Customer Service (preferably in tourism or services).
• Strong communication and negotiation skills.
• Familiarity with CRM systems or similar tools.
• Ability to work under pressure and within a team environment.
• Fluency in Arabic and English (spoken & written).
• Saudi nationals are preferred, or candidates with transferable Iqama.

Benefits:

• Monthly salary + sales commission.
• Professional work environment in the tourism & leisure sector.
• Career growth and development opportunities.

Job Type: Full-time

Pay: ﷼1,500.00 - ﷼2,000.00 per month