Sales Day Block Clerk (Thursday each week)

Description:

The Block Clerk is responsible for the recording of information associated with the sale and will work one day each week (Thursday sale day).

Responsibility:

• Provide efficient and courteous service to all customers at all times.
• Always exhibit “hands on” and direct approach with customers.
• Ensure all materials for block clerks and customer service are available.
• Ensure accurate information for each unit sold/unsold at the time the units run through, including high bids on no sales is recorded.
• Ensure efficient, accurate entry of title information (T/A Status), announcements on vehicles and any other notes from seller.
• Ensure information on windshield is correct with information in computer.
• Ensure all equipment is in proper working order throughout the sale.
• Training of new block clerks.
• Assist customers with questions and/or concerns.
• Work well independently as well as a team player.
• Timely communication of issues that may be deemed detrimental to the success of operations to Management.
• Reporting of all unusual reactions from computer systems and other block irregularities.
• Perform other duties as necessary.

Requirements:

Experience:

• Previous data entry skills preferred

Skills:

• Should be highly organized
• Self-motivated and self-disciplined
• Highly customer service orientated
• Computer proficient